Terms of Use — Language Advantage - Your Independent Guide To Learning A Language

Terms of service.

Language Advantage Terms and Conditions of Use and Sale

Last updated: 15 December 2024

Please read in conjunction with our Privacy Policy and Cookie Policy.

Welcome to the website of Language Advantage!

This page tells you the terms on which you may use our website. Please read carefully before use.

By using the site, you accept the terms and agree to obey them. If you don’t accept them, please don’t use the site.

1. Registered company details

Language Advantage is a trading name of Grow Global Limited, a company registered in England & Wales.

Registered company address: Grow Global Limited, 5th Floor, 167-169 Great Portland Street, London, W1W 5PF, UK

UK registered company number: 5861709

2. Use of this website

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern GROW GLOBAL’s relationship with you in relation to this website.

The term “GROW GLOBAL” “Sarah Carroll” “us” or “we” refers to the owner of the website who is Grow Global Limited. The term “you” refers to the user, viewer or customer of our website.

The use of this website is subject to the following terms of use:

· The content of the pages of this website is for your general information and use only. It is subject to change without notice.

· We can withdraw or change our website at any time without notice to you or being legally responsible to you.

· Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

· Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable for any loss (income, profit, business, data, contracts, goodwill or savings) to you of using our website. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

· This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the logos, design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

· All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

· Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

3. Website links

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Through this website you are able to link to other websites which are not under the control of GROW GLOBAL. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

You may create a link to this website from another website or document by acknowledging the source and using the name GROW GLOBAL in full with the website link and/or name and if the content on your website meets our quality standards. If not, we will ask you to remove the link or request a removal of your link via a search engine. You must not state or imply any endorsement by us unless agreed in advance in writing.

4. Intellectual property

Grow Global owns or licenses all intellectual property rights in the site and in any of the material posted on it. Grow Global’s logo is trademarked.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than you may print or download to a local hard disk one copy for your personal and non-commercial use only, but only if you acknowledge our website and company as the source of the material and do not alter or annotate anything at all.

You may not distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. If you would like to talk to us about licensing our content, please email us at hello@growglobal.com.

5. Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by GROW GLOBAL and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, GROW GLOBAL takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

6. Sale and refund policy

This section tells you the terms and conditions by which we supply any of the products and services listed on our website. Please make sure you read and understand these terms and conditions before ordering any products and services from the website.

For all new clients our policy is to request payment of the agreed fees before carrying out any work.

All payment through the Grow Global website are made via third-party payment processors, PayPal and Stripe. We do not hold credit card details.

If you would prefer to receive an invoice for services, then please let us know by emailing office@growglobal.com and need to be paid within 10 working days and one week before work begins to allow our preparation work to go ahead.

Purchased products, services or event tickets cannot be transferred, exchanged, refunded or returned unless the product, service or event is cancelled by us, moved to another date, or if details of the product, service or event are significantly changed after an order is placed (significant changes being a change of scope, venue or time). In case of cancellation, we will email you. You will be offered an alternative product, service or event by email. If not suitable, we can refund you the original purchase price, less payment, booking, transaction and delivery fees which are non-refundable and this will be confirmed in writing to you via email. We cannot be held responsible for any costs incurred by the customer for travel, accommodation or any other related service.

For all our products and services we rely on your timely and relevant responses to progress your work, so if we lack instructions and receive no responses to reminders, we are under no obligation to continue reminding you. We will resume work once you contact us again.

In order to prevent fraud and to protect both parties, you may be asked to provide additional information after your booking so that we can verify your purchase. We reserve the right to cancel any order that further to investigation we deem to be possibly of a fraudulent nature.

If you purchased something from us, you may be contacted with relevant promotions, offers or information that you have expressed an interest in or that might be of interest to you in accordance with our privacy policy.

7. VAT

All prices and quotes are exclusive of VAT, which is added to all products, services and events tickets. Businesses based outside of the United Kingdom, but within the EU may be required to provide their VAT number. If you are based outside of the EU, you may not have to pay VAT. Please contact us on office@growglobal.com if you need further clarification.

8. Copyright

You acknowledge that documents which we produce for you as part of delivering our services are protected by copyright, which belongs to us. The fee you pay for our work gives you an implied licence to make use of the documents for the purposes for which they were provided and for all reasonably associated purposes.

Similarly, we own the copyright in our products and give you a non-exclusive and non-transferable licence to use the products solely for personal use. You may not provide the product or any part of it, for re-sale, re-publication or re-distribution or for free use by others unless specifically permitted. You may not translate, disassemble, reverse engineer, adapt, vary or modify the product in any manner by any means. No licence is provided to adapt or resell any products, or to permit others to do so.

9. Network

We continually build our Grow Global Network of third party reliable suppliers to recommend to you, to help you reach your business goals.

We are approved by third parties to introduce clients to them, who when they buy their products or services, we can receive a fee (usually 10%) for our work in evaluating their requirements and selecting an appropriate supplier or supplier(s). We offer this service free of charge to you and you are under no obligation at all to get a quote or work with one of our Grow Global Network partners. The price you pay is not affected or increased and is not passed on to you.

10. Jurisdiction

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

By purchasing products or services from Grow Global, you agree to this approach in the case of a dispute. If you do not agree to this approach, then do not purchase from us.

We will use our best efforts to negotiate in good faith and settle any dispute, after which we would propose the assistance of an accredited mediator and/or arbitration before resorting to litigation. All negotiations connected with the relevant dispute will be conducted in confidence and without prejudice to the rights of the Parties in any further proceedings.

11. Contacting us

Here are our contact details:

· write to Grow Global Limited, 5th Floor, 167-169 Great Portland Street, London, W1W 5PF, UK

· send an email to office@growglobal.com.