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languages at work 2001
final results


Languages at Work 2001

 

Rich diversity of languages spoken at home
Rich diversity of languages used at work
Loads of languages are being learnt
Loads of languages are being wasted at work
Companies using language services
Workplaces are multilingual and multicultural
Language and cultural barriers at work
Companies are losing business

Respondent demographics

 

Companies using language services

 

"It can only be an advantage to speak the language of the country you are doing business with."

 

You know that languages help you at work. 80% of you say that language and cultural skills would help you at work. You believe language training and multi-lingual staff would help you most. Many also believe that having a language policy, cross-cultural training, translation and multi-lingual websites are also very important.

 

"Our company policy is English as the language of communication. We do not get cultural training which I believe is more important."

 

Even so, you're not providing the language services at work. While two-thirds of you work for companies with multilingual staff, only about 20% of you work for companies with a language policy. There is a language gap.

 

And the picture gets worse. Because even where companies have provided language services, you're still not using them. About a third of respondents have used translation and language training with their companies, although very few have been on secondments and made use of relocation services. So there is a double language gap.

 

"The only thing they insist on is sending foreign employees to a Dutch course, but it doesn't take. As for relocation assistance, they say they give it, but I never saw any."

 

 

 

more information

 

Any questions? Like to talk to us about Languages at Work 2001? Have suggestions for future surveys? For more information or any feedback, please contact us.

To find out more about Languages at Work 2001 and other language surveys, click here>>

 

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